Customer Support

Last updated July 29, 2026

For support, please contact us at hello@wildworldpress.com.

We are a small family business and we read every message ourselves. We reply within two business days, usually sooner.

Mail: Wild World Press, 55 Rowland Way #1022, Novato, CA 94945, USA.

What we can help with

Questions about your pre-order or subscription
Cancelling or pausing your subscription — no minimum term, no cancellation fee
Refunds, and any charge you have a question about
A deck that arrived damaged, incomplete, or incorrect
Changing your shipping address or email address
Help with the companion app
Anything else at all — just ask

Our policies

The full text of each policy lives in our Terms of Service:

About Wild World Press

Wild World Press is a family business in Novato, California. We publish Wildlife Cards — printed educational wildlife cards for curious kids, mailed monthly as a subscription, with a companion app included free. Payments are processed by Stripe; we never see or store your full card number.